The last few months have affected everyone and we are all looking forward to getting back to our somewhat normal routines. As we adjust to our new normal, we want you all to know that we plan to begin seeing patients again on Monday, May 18th. We plan to take a measured approach to our appointment schedule and while many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You may see some changes when it is time for your next appointment. These are some of the changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand and again at your appointment to ask some screening questions.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
- We are working on implementing an integrated communication system with our computer software that will allow for text confirmation of appointments and for when you arrive for your appointment, online patient forms that will sync with your chart, emailed treatment plans and consent forms, and online bill pay (contactless) in order to accommodate you during this time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 715-381-5556 or visit our website at www.grandviewdentalhudson.com.
Thank you for being our patient. We value your trust and loyalty and look forward to seeing everyone’s smile in person again!
Dr. Buege and Team
We want to update you again on the safer at home orders put in place by Governor Evers that have been extended until May 26. As of right now, we will continue seeing patients for dental emergencies until that date. We are constantly evaluating the situation with COVID-19 and hope to open for regular care as soon as possible. If conditions improve and allow us to begin seeing patients for regular care prior to May 26 we will communicate that to you.
We continue to improve our clinical guidelines and procedures to make sure that we keep you and our staff as safe as possible. Some changes you may notice the next time you are in our clinic are treatment room hepa air filtration units, isolation mouthpieces with built-in suction to use during treatment, touch-free hand sanitizer in the reception room as well as increased personal protective equipment (PPE) and N95/KN95 masks.
Thank you for your continued patience with us and we look forward to seeing all of you again soon!
Dr. Buege and Staff
We would like to update you on recent recommendations put forth by Governor Evers and the Wisconsin Dental Association. They are in agreement in that we will continue to postpone elective dental care until April 24. Please know that we are still available for dental emergencies and if you need to contact us our office number is 715-381-5556.
We will contact patients who have scheduled treatment on a week by week basis to get you rescheduled at a date that we will hopefully be seeing all of our wonderful patients again. We miss all of you and hope to see everyone soon!
Dr. Buege and Staff
Your health and wellness is our top priority. With new recommendations coming in on an almost daily basis in the ever-changing COVID-19 spread, we are constantly reviewing ways to help keep our patients and communities safe. As health care professionals, we are trying to make well-informed decisions that will protect our staff and patients.
As of March 17, our office will be following recommendations put forth by the American Dental Association and Wisconsin Dental Association this week which is to postpone any elective dental procedures but be available for emergency dental care for the next few weeks. Our office will start these policies starting on March 18 until April 5. We plan to resume normal patient care starting April 6 but will notify you of any changes. We apologize for inconveniences this may cause in your daily schedules.
We are looking to slow the spread of COVID-19 and hopefully we can work together to keep our communities healthy. Please call our office at 715-381-5556 in the event of a dental emergency.
Dr. Chris Buege and Staff
Dear Valued Patients,
Your overall health and wellness have always been our highest priority. We appreciate the growing concern with COVID-19 within our communities. After evaluating the most current information and reviewing all published guidelines, we remain confident in our ability to provide dental care in a safe and healthy environment at Grandview Dental. We are implementing the following additional precautions and recommendations to our patients and team members in light of COVID-19.
- We recommend any patient stay home if they are experiencing COVID-19 symptoms.
- Use your best judgment. If you are sick, we will help you reschedule. If you are uncertain, please call our office prior to your appointment.
- If you plan to attend your appointment and would feel most comfortable calling from your vehicle when you arrive, we will mark you as “here” in our computer system and will call you back when your room is ready so you can go straight from the vehicle to your treatment room.
- We have standard protocols in place to disinfect all surfaces and patient contact areas. All instruments used during patient care are sterilized and those instruments/products that cannot are safely disposed of after use. We continue to use personal protective equipment (e.g. masks, gloves, safety glasses) to keep you and our team members safe.
- We have expanded and increased the frequency of cleaning and disinfection of all common areas and facilities.
- We have temporarily removed items that post a risk for cross-contamination (e.g. magazines, toys, floss samples) from our common areas.
We are closely monitoring updates from the Centers for Disease Control, the World Health Organization and the American Dental Association and will continue to seek guidance from these agencies and local public health officials. With new information, we will make the necessary adjustments to our operations and will keep you informed of any changes. Thank you for your continued trust and confidence in the care you receive at Grandview Dental. If you have any questions or concerns, please contact our office.
Dr. Chris Buege